Essential information to help you prepare for your journey and ensure a smooth travel experience.
Information about baggage policies, weight limits, and additional baggage options.
Baggage allowances vary by airline, route, and fare class. Here's a general overview of what to expect:
Most airlines allow one carry-on bag plus one personal item (such as a purse, laptop bag, or small backpack).
| Class | Free Allowance | Weight Limit |
|---|---|---|
| Economy | 1 bag | 23 kg (50 lbs) |
| Premium Economy | 2 bags | 23 kg each |
| Business | 2 bags | 32 kg each |
| First | 3 bags | 32 kg each |
You can purchase additional baggage allowance during booking or later through your account:
Important: Overweight or oversized baggage may incur significant additional fees. Check your specific airline's policy before packing.
Step-by-step guide to check-in procedures, including online, mobile, and airport options.
Understanding your check-in options will help make your travel experience smoother.
Most airlines allow online check-in 24-48 hours before departure.
Use the airline's mobile app for a convenient check-in experience:
If you prefer traditional check-in or need assistance:
Tip: Even if you've checked in online, arrive at the airport with sufficient time if you have bags to check. Most airlines close bag drop 45-60 minutes before departure.
Essential information about required travel documents for domestic and international travel.
Having the correct travel documents is essential for a smooth journey. Requirements vary based on your destination and nationality.
For travel within your country of residence:
For travel to other countries:
Visa requirements depend on:
Important: Always check the specific entry requirements for your destination well in advance of your trip. Requirements can change on short notice.
Comprehensive information about travel insurance options, coverage, and how to make claims.
Good News! Travel insurance is automatically included in all our packages at no additional cost, providing you with comprehensive protection and peace of mind for your journey.
Your included travel insurance provides financial protection for unexpected situations during your trip.
Your included travel insurance protects you from financial losses due to:
Since travel insurance is included in all packages, you don't need to purchase it separately. Here's how to access your policy information:
If you need to make a claim:
Tip: Always review your included insurance policy documents before traveling to understand what is and isn't covered. If you have specific needs (adventure activities, high-value items, etc.), contact our support team to discuss additional coverage options.
Our travel experts can provide personalized advice for your specific journey.